As we used in this Delivery and Shipping Policy, Words “We” (or) “Our” (or) “Us” (or) “Organization” (or) “Platform” shall mean the “https://awardees.org/” and/or “Awardees”. Any references to “You” (or) “Your” (or) “User” (or) “Client” (or) “Customer” shall mean any person (or) entity using our Platform.
We don’t have any collaboration with the delivery agencies. Therefore, we will use / contact different delivery agencies based on the destination of the good (certificate / medal / memento, etc) to be delivered. This is because we are offering services internationally and no delivery / shipping agency offers their services throughout the world properly! It means it is not possible to ship goods to each and every part of the world by single delivery agency. Therefore, depends on the destination point, we will use the best delivery service to avoid the delay in delivery of goods to our customers. After shipping of goods, you will be notified via email with the expected time of delivery to you (Note: sometimes, it may take more time than the expected time).
Our prime objective is “we will try to have a friendly and healthy communication with our customers. In case of any delivery failure, don’t worry, upon the confirmation, we will ship one more good to your destination but remember it may take some time to get final confirmation from the delivery agencies about the status of delivery failure.”
In case of the false claim by the customers about the delivery of good(s), even though, those were successfully delivered, we will proceed with the legal action. In this case, the fine (penalty) amount covers the price of goods, its shipping charges and money spent for legal action, etc. This total amount will be collected from the customers who tried to cheat us by the false claiming.
Shipping
In case of the hard copies, we will ship your good(s) within 48 hours (sometimes it may take longer than the expected time of shipping) after receiving an order. In case of digital copies / e-copies, within 2 business days (if we have any technical issues, it may take longer than the expected time of shipping), those will be sent to you via email.